Mazharul Islam Chowdhury
Other
Interested Industries
Skills
CRM Management
expert
Transaction Coordination
expert
Data Entry
expert
AI Chatbots
expert
Google Workspace
expert
Zapier
expert
Work Experience
Admin Manager - Operations & Growth
2025-09 - 2026-03
Managed end-to-end operations for Tesla Powerwall 3 installations including lead intake, scheduling, installer communication, compliance, and project closeout. Administered GoHighLevel CRM and Google Drive, improving workflow speed and operational efficiency by 25%. Primary customer contact with 95% customer satisfaction rate. Supported organic marketing and local SEO. Streamlined processes, documented SOPs, onboarded team members, and implemented scalable workflows.
Real Estate Virtual Assistant & GoHighLevel Administrator
2022-01 - 2025-08
Provided end-to-end virtual assistance to real estate professionals and education platform owners via Upwork. Responsibilities included real estate transaction coordination (contract to close), document management, deadline tracking, and compliance. Administered GoHighLevel funnels, automations, workflows, membership areas, and Stripe integration for course-based businesses. Managed inbound leads, tracked referrals, and handled client follow-up using GHL CRM pipelines. Created graphic assets (YouTube thumbnails, social media graphics, presentations, and sales materials) using Canva. Repurposed video content for social media, scheduled posts, and formatted marketing materials. Provided light customer support for online course buyers and maintained clean CRM records.
GoHighLevel Expert – GHL Funnels, CRM, Automation & AI Systems
2018-01 - 2025-08
Top Rated Plus GoHighLevel Expert on Upwork with $200K+ earned across 477+ jobs and 25,800+ hours. Specialized in GHL SaaS Mode, CRM setup, workflow automation, AI chatbots, SMS/email marketing, sales funnels, appointment booking systems, and full CRM migrations from HubSpot, Keap, ActiveCampaign, and ClickFunnels. Delivered results including 4x lead capture for medical aesthetics clinics, 50+ five-star reviews for home services clients in 30 days, and reducing no-show rates from 40% to under 15% for high-ticket coaching businesses.
Education
MBA in Banking & Insurance
University of Dhaka
2019-01 - 2023-12