Won Jeong
Seeking Seed Round Investor - Paid customer and $25M pipeline
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Work Experience
Director of Training
Paisanos
2023-12 - 2024-11
Developed and implemented training materials, including Job Aids, SOPs, and LMS content, for new Franchisee Trainees and New Manager in Training at Capital Restaurant Group- Paisanos/Bella. • Reported to VP of Operations to support R365 initial setup for seamless operations. • Conducted training sessions to ensure successful onboarding and ongoing development of staff members.
Director of Training
Domino's
2019-08 - 2023-11
-Leads the Training and Recruitment for Team Washington, reporting directly to the CEO -Partners with the VP of Operations to support 78 stores in the DMV area; -Develops digital and paper training modules and programs; -Films and edits all new training materials; -Implements new LMS (Captivate Prime) and tracking process; -Develops and manages field trainer and certified trainers in stores; -Develops and facilitates workshops for all positions from hourly to salary managers; -Uses data to analyze recruitment trends and gaps to diagnose challenges and developing solutions to improve recruitment process; -Implements and manages recruitment platforms including background checks.
Training Manager
PAUL
2017-05 - 2019-07
-Work directly with COO/Director of Operations and CEO to help develop training workshops for managers; -Developing new job aids, recipe, and team training program; -Recruiting hourly team members and salary managers along with their on boarding process; -Working with the UK team to adapt their materials in the US and implementing and testing; -Partners with the production managers to coach and training in the field. -Develop and facilitate workshops for all positions from hourly to salary managers
Regional Training Manager
Noodles and Company
2013-05 - 2017-05
The Field Operations Training and NRO Specialist works side-by-side with field and restaurant operations teams to plan, coach, advise, communicate, organize and execute regional and company training strategy – for each market, individual restaurants and new restaurant openings. The Field Operations Training and NRO Specialist is responsible for coordinating all restaurant training within the market(s) which includes; New Restaurant Openings (NRO), MIT Programs, Quarterly Roll Outs, etc. Partners with Field HR team to execute leadership development program. This position is also responsible for becoming an expert on all aspects of Noodles & Company restaurant operations, training tools and programs. •Develops short and long range plans for ongoing team training in accordance with regional goals. •Coordinates and conducts management training certification sessions for all Managers in Training by partnering with Area Managers. •Creates and coordinates training plan for NRO training and is accountable for keeping the plan within the appropriate budget. •Fosters and develops a positive training environment in all training restaurants (including a view on reducing turnover and maximizing retention at all levels.) •Demonstrates a collaborative team approach at all levels by partnering with General Managers, Area Managers, Market Directors and members of the Regional Support Team. •Coordinates and assists with the implementation of new rollouts with the region. •Partners with the Regional Operations Training and NRO Manager and Area Managers with the leadership, training and development of Market Training Managers. •Works with Regional Operations Training and NRO Manager and members of the Regional Support Team on development and implementation of the training succession plan within the region. •Coaches Area Managers and General Managers on effective Team Member, Journey Leader, and Shift Manager Development through effective implementation of approved training.
Education
Associate in Business
NVCC
2010-08 - 2012-07