Constance Chukwu

Executive & Operations Assistant

Sprout Development Digital Limited

2025-08 - 2026-01

- Handled hiring end-to-end using Zoho CRM, sourced candidates, ran cold outreach, and managed lead prospecting, filling 4 roles over 4 months. - Maintained and balanced bookkeeping records on QuickBooks, tracking expenses, invoices, and monthly reports. - Managed task assignment and progress tracking for a team of 11 on Asana, following up with both team members and clients to keep projects on schedule. Wrote grant applications and business proposals that secured 3 contracts, and produced technical project requirements for each client engagement.

Executive Assistant,

Humanity Pathways Global

2025-04 - 2026-03

- Created and maintained detailed project trackers with Trello and SOPs, reducing planning bottlenecks by 30% and ensuring all tasks and deadlines remained on schedule. - Supported end-to-end planning and execution support for the Global Youth Leaders for Humanity Summit (2025), projected to host 300+ delegates from over 15 countries, aligning event goals with HPG’s mission of youth empowerment and sustainable development. - Prepared executive briefs, talking points, presentation decks, and post-meeting summaries, contributing to high-level stakeholder readiness and consistent messaging across communications.

Executive Assistant,

Bayelsa Physical Planning and Development Board,

2024-05 - 2025-04

- Streamlined the Directors' calendar, resulting in a 20% reduction in scheduling conflicts by proactively aligning business priorities with meeting availability, ensuring maximum time for strategic decision-making. - Managed communication for the Director, handling over 100 emails and calls weekly, ensuring urgent matters were addressed within 24 hours, and maintaining a 98% satisfaction rate in follow-up responses from stakeholders. - Collaborated with internal teams to create executive summaries and reports, reducing the time spent on gathering information by 30% through streamlined reporting processes and accurate tracking of project milestones.

Customer Service Representative

Stace Cravings Bakery

2023-01 - 2024-04

- Improved customer satisfaction ratings by resolving 30+ inquiries daily via phone and email, consistently reducing the average response times and ensuring timely resolution of customer concerns. - Collaborated with the sales team to upsell products and services, contributing to a 30% increase in revenue for my client. Recognized for great communication skills and received positive feedback from customers regarding professionalism. - Designed marketing materials such as flyers and posters, enhancing brand visibility and supporting promotional campaigns

Bachelor of Science in Estate Management

University of Nigeria

2017-10 - 2023-07