RS

Raunaq Singh

Canada

Interested Industries

Business DevelopmentCustomer service

Skills

Business Process Improvement

expert

Customer Segmentation

expert

Communication

expert

Entrepreneurship

expert

Sales

expert

Machine Learning

intermediate

Work Experience

Financial Sales Representative

Neo Financial

2025-12 - Present

• Represent Neo at Toronto Eaton Centre to promote credit cards and banking products • Guide customers through in-person onboarding and account sign-up processes • Maintained a CPH (Customer Per Hour) rate of 0.72 with a credit mix of 70%

Co-Founder

No Safety

2024-10 - Present

• Co-founded a profitable streetwear brand, selling out a 200-unit launch and generating $12K+ revenue within 3 months. • Managed Shopify operations and Meta ad campaigns, generating over 100,000 interactions in 30 days through targeted digital marketing strategies. • Directed brand identity, content strategy, and community engagement via Instagram and TikTok and 4 citywide pop- up events. • Oversaw full-cycle operations, from product sourcing and inventory management to fulfilment and customer service.

Retail Sales Specialist

Freedom Mobile

2024-04 - 2025-12

• Trained 5 plus new hires on how to help customers, resolve issues and explain the plans we offered. • Generated over $500,000 in revenue individually with a consistent sales close rate of 75%. • Conducted outbound calls using Stat Flo CRM and with a lead generation rate of 27%. • Managed 25+ SMB accounts by assessing their needs and providing them solutions.

Sales Advisor

Warby Parker

2022-09 - 2024-04

• Delivered personalized eyewear consultations to 30+ customers weekly, maintaining a conversion rate exceeding 40%. • Partnered with floor and inventory managers to optimize product flow, contributing to a 15% increase in weekly sales efficiency. • Processed 100+ POS transactions weekly and supported order fulfilment and after-sales follow-ups to drive customer retention and satisfaction.

Founder

The Hyped Up Kicks

2020-02 - 2021-11

• Built and scaled a profitable sneaker resale venture, selling 350+ pairs and generating ~$25K in revenue. • Led end-to-end operations from sourcing, logistics, customer engagement, and after-sales service — ensuring 90%+ customer satisfaction.

Education

Bachelor's in B.Com - Entrepreneurship and Innovation

Toronto Metropolitan University

2021-09 - 2025-08