Chisom Nworah

Executive Assistant & Marketing Operations Coordinator

HelpStation

2024-10 - Present

Deliver high-level executive support to senior leadership: maintain founder calendar accuracy, prioritize and flag 100+ daily emails, coordinate meetings, and ensure inbox visibility and responsiveness. Manage daily social media publishing across multiple platforms (LinkedIn, Facebook pages and private groups, Instagram accounts); monitor comments and direct messages; ensure timely response and engagement tracking. Reduced content calendar turnaround from 1 month+ to 15 days (50% improvement) and streamlined design workflow from same-day production to week-in-advance review and approval. More than doubled social media engagement (120% increase: from 145 to 320 per post) through consistent daily posting, strategic timing, and editorial calendar optimization - including 4x increase in likes and 186% increase in reach from new audiences. Maintain marketing operations dashboards; verify campaign page and link accuracy; build and update editorial calendar buffer; track key marketing and business metrics; deliver weekly scorecards and monthly performance summaries. Coordinated end-to-end planning and execution of Emergency Preparedness Training program, ensuring quarterly planning completion within first 2 months of each quarter with 100% on-time milestone delivery. Maintain all project tasks and timelines in project management system (Trello, Asana) to ensure founder has complete visibility of workload, deadlines, and responsibilities.

Project Manager & Brand Designer

With Grace We Care (US)

2024-08 - 2025-12

Supported company from ideation through launch and full operational status, establishing administrative workflows, project systems, and operational processes for new startup. Provided end-to-end executive support to Managing Director: calendar management, virtual client engagement coordination via Calendly and Zoom, comprehensive inbox management. Managed daily social media posting across LinkedIn, Facebook, and Instagram; developed brand content strategy and editorial calendars; increased social media engagement through consistent, strategic daily publishing. Cut project turnaround time by 50% through workflow optimization and process alignment; implemented task tracking systems across multiple project management platforms to maintain deadline visibility.

Virtual Assistant & Researcher

Bridge Care NGO

2024-02 - 2024-08

Conducted structured research on donor priorities, funding frameworks, and programme alignment indicators. Developed and maintained programme and grant tracking tools; monitored timelines, deliverables, and compliance across UK and Nigeria operations using project management systems.

Administrative Assistant

Agozie Mmotoh & Co.

2021-09 - 2024-02

Managed senior partner calendar and schedule with precision; organized global and local travel arrangements; coordinated logistics and stakeholder communications. Supported civil litigation research, providing accurate, timely information and supporting materials for proceedings. Managed board meeting presentations using Google Meet, Zoom, and Remote for Slides; ensured conference scheduling accuracy and stakeholder coordination.